“Dear Mr. Willis,
A note of appreciation: Your team installed a new a/c unit on April 13. I wish to thank them (Eric and Alex), your service technician (Julio) and YOU for a transaction that was handled in a very professional manner.
Julio took the time to explain the problems, you took the time to help sort through the options and the installation team were fast and friendly. The system passed inspection easily and is working well.
Again, thank you. I like dealing with your company.”
“I want to take this opportunity to commend two (2) of your employees, Chris Hdnriquez and Jonathan Roebuck, for providing outstanding service and demonstrating a high level of technical expertise; pride in their workmanship; maintaining high standards; dedication to mission (task) completion versus working to the clock; and total professionalism. Based on my observation, Chris and Jonathan work as a team ensuring the task is done correctly the first time and set the standard for others to emulate. Initially, I was convinced that the HVAC System installed in our home was designed for a torture chamber to destroy mankind with various damper mechanisms and possessed by the devil. After numbers visits by Mills Air technicians, Chris and Jonathan were given the mission to fix Steele’s HVAC System. As of date, they have been successful in resolving most of the major issues. Both individuals possess the ability to handle the complex issues as routine and accept the issues as challenges to solve. Chris and Jonathan are valuable assets to you and your company standards and their professionalism greatly reflects on your company standards and their pride as being Mills Air employees. They are the best of the best and reflect highly on your company and your leadership.”
Edgar (Ed) W. Steele
COL.(RET) US Army
“Excellent service. I have already recommended Mills Air to two friends!”
Mary S., Winter Park, FL
“So far, my new system is working properly and cooling nicely. I will not hesitate to recommend Mills Air, and particularly this team of technicians; they represented your company well. Even my neighbors were impressed! Kudos to Ryan and Nick!”
“I just wanted to write you and the crew a note letting you know how pleased I am with my new system and the professionalism, quality of work and courteous service Mills Air provided to me.
I appreciate that you did not try to up sell me a system that I did not need. The 13 Seer / 2 Ton unit is perfect. I keep it set at 79 and the house is quite comfortable. Your installation team of Oscar & Iswbar were a pleasure to work with (timely, friendly and tidy), when they left you did not even know they had been here. Today they completed the duct sealing work with the same quality of service.
I have already bragged on Mills Air to several of my friends.”
“Within 2 hours of the call Raymond, one of your HVAC techs, showed up and was friendly, fixed the issue quickly AND properly, and was on his way within the hour. Probably the BEST experience I’ve had with HVAC issues in my time here in Florida. Thanks again Mills Air, I appreciate your fantastic employees and quick service!”
“Thank you and your entire staff… sales, customer and installation crews… are true professionals within your industry.”
Krys B. , Orlando, FL
“…Thank you again for always being reliable and efficient.”
Rich and Laurie Mix
“Excellent crew – very courteous and very knowledgeable. Excellent, neat work. Many thanks for a job well done!”
R.C., Winter Springs, FL
“Installers were fast, efficient, competent and very friendly.”
Greta C., Orlando, FL
“Probably the most professional company I have ever worked with. Top notch! I’m a contractor myself and I am exposed to other companies all the time. Mills Air is top of the line”
Dennis T., Longwood, FL
“I was totally impressed with the crew that installed our unit. They were courteous, efficient and professional. Thanks for the great job!”
K.S., St. Cloud, FL
“Our experience with Mills Air was outstanding, beginning with your Comfort Expert Tom who spec’d our new unit, answering all of our questions and making knowledgeable recommendations to ensure that we received value for every dollar spent, to your technicians, Nick and Ryan, two outstanding performers who did an excellent job installing our new system. We couldn’t be more pleased and have already recommended Mills Air to our neighbors.”
“I just wanted to compliment the Mills team on the recent installation of the Carrier system at my residence. Tom Thomas was exceptional in his product knowledge and attention to detail. Both of the installers (Escobar and Oscar) did an outstanding job and were very professional and courteous.”
“Mills Air did a great job!”
Tom S., Orlando, FL
“On June 12th I called to get someone to come to my house and give me an estimate for the replacement of my home A/C heat pump and I was told that Steve Willis would be here between 10 and 11 AM on Friday. Well Steve was here in that time frame and did a very good job answering my questions and explaining what the best way to go was and all the options available to me. As soon as he left I knew I was going to do business with your company. I called the other companies that were scheduled to come out and cancelled those appointments. I called Steve to come back so I could sign the contract. That’s not all, the next day Saturday the 13th Nick and Ryan were here at the time I was told they would be and did a great job getting this new unit installed and working in a timely manner. If this equipment performs as well as your company has so far I will be a very happy customer”
“I have been extremely happy with the unit. I found Mills Air to be friendly and trustworthy. I am very happy with Mills Air, Inc.”
William H, Lake Mary, FL